Network Operations Center Operator
Houston, TX
$40,000 - $50,000 per year

Lancium is seeking a Network Operations Center (NOC) Operator to join our expanding team.

Duties
  • Develop working knowledge of our proprietary IT tools
  • Understand the Lancium products and their delivery
  • Check graphs at least every 15 minutes and serve as first point of contact to identify issues
  • Monitor alerts and emergencies, and identify whether any immediate emergency action is required
  • Follow documentation to escalate high impact issues to the appropriate party
  • Manage cabling infrastructure as directed
  • Maintain general upkeep of warehouse and NOC including monitoring wall
  • Perform periodic walk-through of the floor to identify any potential issues
  • Provide support to NOC management and any other personnel as directed
  • Other duties related to your capabilities, as needed
Required Skills
  • Flexibility to readily respond to changing circumstances and expectations; open to new ideas and procedures
  • Excellent verbal communication skills- Ability to handle multiple simultaneous tasks under pressure
  • High motivation to work with minimal supervision in a collaborative environment
  • Strong organization and time management skills, with the ability to prioritize and triage workflow
Preferred Experience
  • Familiarity with data center terminology and tools
  • Familiarity with ticketing systems and the lifecycle of an inciden
Work Environment

The NOC Operator will perform work in a data center with both climate-controlled and non-climate-controlled conditions. There may be exposure to extreme temperatures, noise and vibration, and mechanical or electrical hazards. The employee will primarily work inside the NOC office.

Job Type

Full-time

24/7 rotating shift coverage:

  • Employee work weeks cycle between day, swing, and night shifts
  • Employee workdays cycle to include coverage on weekdays, weekends, and holidays
Work Authorization
United States (Required)
Benefits
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Voluntary Short and Long Term Disability Insurance
  • Paid Holidays and Time Off
About Lancium

Lancium is a technology company creating software and technical solutions that enable the faster growth of renewable energy. Our products include Lancium Smart Response™ for server power management, the Lancium Compute Platform for high throughput computing applications and Lancium Clean Compute Centers™ that absorb excess renewable energy. These solutions help ensure that renewable energy can power our future.

Lancium’s technical headquarters are located in Northwest Houston. Sucessful candidates will join a dynamic company with considerable room for advancement as the company expands into new markets and geographies.